Jira: A widely used tool for tracking work items such as stories, tasks and bugs, usually on sprint or Kanban boards.
Example
Your mentor assigns you a Jira ticket, and you move it from "To Do" to "In Progress" when you start.
Why Jira matters for IT interns
If your company uses it, you will probably open it every day. Keeping your tickets updated is part of the job.
Where you will hear it
You will hear this term in the tools and meetings teams use to plan, track, and discuss their work. If someone uses it and you are not sure what they mean in your project, it is completely fine to ask; every team uses terms a little differently.
Related terms
- Dependency: Something your work relies on that you don’t fully control — another team’s API, access, a decision or…
- Documentation: Written information about a project — how it works, how to set it up, what was decided and how to use it.
- Escalation: Raising an issue to someone with more authority or context when it can’t be solved at your level, or when it…
- Knowledge Transfer (KT): Sessions where someone explains a project, system or process to the people who will work on it next.
- Meeting: A scheduled discussion, in person or online, to share updates, make decisions or solve a problem.
- Microsoft Teams: A workplace chat, calling and meeting tool used by many companies.
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Related guides
Frequently asked questions
What is Jira?
A widely used tool for tracking work items such as stories, tasks and bugs, usually on sprint or Kanban boards.
What is an example of Jira?
Your mentor assigns you a Jira ticket, and you move it from "To Do" to "In Progress" when you start.
Why does Jira matter for IT interns?
If your company uses it, you will probably open it every day. Keeping your tickets updated is part of the job.
Explore more internship terms
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About the author
Dhaivat has 16+ years of experience in the IT industry, working on AI and cloud technologies, project delivery, and engineering leadership. He has interviewed and mentored many interns, wrote The Lost Intern, and runs the non-commercial Career Impact Initiative, mentoring students for free.